Privacy Policy for VidMock

Last Updated: October 2025

Welcome to VidMock ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website https://vidmock.io (the "Site") and our application (the "Service"). By using VidMock, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use our platform:

Account Information: When you create an account, we collect your email address and password.
Payment Information: Subscription and payment data are processed securely through Stripe. We do not store your credit card details or any payment data on our servers.
User Content: You may upload or generate media such as mockups, designs, and videos. These files are stored securely using Supabase and may be processed by AI models through Replicate for generation or editing.
Emails and Communication: If you contact us via email or through the app, we may retain those communications for support purposes.

2. How We Use Your Information

We use collected information to:

  • Provide and maintain the VidMock platform
  • Manage your account and process subscription payments
  • Respond to support requests and inquiries
  • Send essential service-related emails (via Postmark)
  • Improve the performance and reliability of the platform

We do not sell or share your personal data with third parties for marketing purposes.

3. AI-Generated Content

  • VidMock allows users to create and edit designs using AI-powered tools.
  • These features use third-party AI models (such as Replicate) to generate or process media.
  • By using these tools, you acknowledge that generated outputs are produced through AI models and may be stored temporarily for processing and quality control.

4. Data Storage and Security

  • Your data is stored securely using Supabase infrastructure.
  • We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, or misuse.

5. Payment Processing

  • All payments are handled by Stripe, a secure third-party payment processor.
  • VidMock does not access or store any sensitive payment data such as credit card numbers.
  • Stripe may collect and process your information in accordance with its own privacy policy.

6. Age Restriction

  • VidMock is intended for individuals 18 years of age or older.
  • By using our platform, you confirm that you meet this age requirement.

7. Data Retention and Deletion

  • We retain user information only as long as necessary to provide the Service.
  • If you wish to delete your account or request data removal, please contact us at support@vidmock.io, and we will delete your information where legally and technically possible.

8. Third-Party Services

We use trusted third-party services to operate VidMock, including:

  • Stripe – for secure payments
  • Supabase – for data storage and user authentication
  • Postmark – for transactional email delivery
  • Replicate – for AI-powered image and video generation

These services may process data according to their own privacy policies.

9. Cookies and Tracking

  • At this time, VidMock does not use cookies or analytics tools for tracking user behavior.
  • If this changes in the future, this policy will be updated to reflect that.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of VidMock after updates indicates your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

📧 support@vidmock.io